(1) Purchased on November 30
(2) A reply was sent on December 3.
(3) No product arrived even after 7 days.
(4) Notified that I did not open the app due to work.
5) They asked me to check if my address was correct because it was sent back on December 13th.
(6) On December 14, they informed me that there was no mistake on my part and that they would send it out again as it was because they were told that they did not know when they asked the post office about it.
(7) Arrived today after a weekend.
We checked the envelope that arrived and found that it had only one postmark and it was dated December 15.
If it is true that the envelope was sent back once, it is questionable whether the envelope was really sent, because if it was sent as is, the postmark should have been earlier than that.
The address was not written until 00 city, 00 prefecture on the envelope, and the overall impression was that the writing was messy.
The name of the sender was not legible.
Overall, the response was slow, messy,